Hygiene & Safety

Be safe. Stay healthy.

FIBO will kick off with comprehensive hygiene and safety measures. Measures to be undertaken include state-of-the-art guidance systems, enlarged areas and a correspondingly adapted number of visitors as well as gapless contact tracing. With this move we are putting your safety centrestage.

Visit Safe

DESINFECTION AND CLEANING

We put up disinfectant dispensers at all important points around the premises. High-touch surfaces (e.g. counters, tables, handrails) are cleaned more frequently.

FACE MASKS ARE MANDATORY

FIBO – unless you are seated at e.g. exhibition stands or food service establishments. 

SUFFICIENT AIR HANDLING

The exhibition facilities of Koelnmesse are equipped with state-of-the-art air-handling systems that permit separate exhaust air and supply air handling.

HYGIENE IN SANITARY FACILITIES

The sanitary facilities are cleaned at very short intervals. Sufficient distance for hand washing and sanitising equipment is ensured.

CONTACTLESS PATHS THROUGH THE PREMISES

All doors with the exception of fire protection doors will remain open to reduce contact with surfaces.

Meet Safe

NUMBER OF PARTICIPANTS AT THE EXHIBITION CENTRE

Via online registration and online tickets we constantly keep an eye on the number of visitors and ensure the minimum distance of 1.5 m is always maintained.

ENLARGEMENT OF AREA

If need be, we will study and plan for enlarging the space for FIBO. This allows us to provide more room for movement for visitors and exhibitors and to safeguard the required safety distance.

ADAPTATION OF AISLE WIDTH AND TRAFFIC AREAS

In advance we will define the aisle width and traffic areas for FIBO in such a way that the minimum distance of 1.5 m can be maintained.

MEASURES AT CONFERENCES

Conferences, workshops and lectures form an integral part of FIBO. To protect all participants we will also adjust the seating arrangements and number of seats here. We will not offer any standing areas and will mark separate access and exit routes, if necessary.

 

SUFFICIENT ROOM AT ENTRANCE AND WAITING AREAS

The access situation has been individually adapted to FIBO and we calculate entering speeds and maximum number of persons for each one of our entrances. We also assume the minimum distance for waiting areas.

Show Safe

STRUCTURAL DESIGN

In the interest of safe trade show operations the minimum distance of 1.5m shall also apply to exhibition stands.

HANDLING BUSINESS APPOINTMENTS

To protect the health of all the minimum distance of 1.5m should also be maintained during business appointments foregoing physical contact and shaking hands.

HYGIENE

Disinfectants must be made available at each exhibition stand; surfaces must be cleaned at regular intervals and/or after each appointment.

STAND EVENTS

Unfortunately, we will have to forego any party-like events at exhibition stands during  Corona times.

Stay Safe

MONITORING

We will use technical tools to help us monitor, and if need be regulate, the spread of trade show participants and visitor flows at all times.

DIGITAL GUIDANCE SYSTEMS

Across a large part of the Cologne Exhibition Centre we already use Koelnmesse’s digital guidance system. It allows us to disseminate information in a targeted manner at important hotspots and to draw attention to current regulations.

TRADE SHOW EVENTS

Each event to be held at the Exhibition Centre is checked for its feasibility by Koelnmesse. Unfortunately, we have to forego party-like events in times of Corona.

INDIVIDUAL DESIGN OF HUBS

We know the hubs where queues can form and an increased number of visitors can gather. There will be special rules for cloakrooms, bag search, turnstiles, info counters, parking meters and lifts.

TRACING BY COMPLETE REGISTRATION OF ALL PARTICIPANTS

All trade show participants have already registered by purchasing their tickets online and/or their exhibitor passes in the run-up to the event to obtain their access authorisation. This means we ensure that Reed Exhibitions can quickly identify any contact persons in the event of a Corona infection.

TICKET SALES

Tickets will be exclusively sold online. Tickets are available on mobile devices and allow contactless access.

FOOD SERVICE

Our food service partner has drawn up an extensive concept for food services provided inside the halls and for stand catering that complies with legal requirements. This includes measures such as contactless payment.

DIGITAL SERVICES

We offer various digital services to bring our customers together not only at the Exhibition Centre but also virtually. Each event offers it exhibitors and visitors a wide variety of options for digital trade show participation.

MEDICAL SERVICE

Properly qualified medical services are available on site at any time.

STAYING IN COLOGNE

To also guarantee your safety and health outside the Exhibition Centre as best as possible we closely cooperate with the Cologne hospitality sector. Hotels are obliged to implement the hygiene and infection protection standards currently in force as part of the North Rhine-Westphalian Corona Protection Ordinance.

The hygiene and infection protection standarts in force at the time of the event an especially the regulatory and official provisions an administrative orders as well as the ordes by the organisers and the local trade fair company shall be compiled with and followed. BE SAFE. STAY HEALTHY. (Updated: 19.06.2020)

Events in the new normal

RX - health & safety strategy

Hygiene FAQ for visitors

All Koelnmesse exhibition halls are equipped with modern ventilation systems. The supply air is supplied fresh from outside in a duct system that is separate from the exhaust air. The used exhaust air is discharged separately to the outside so that aerosols cannot spread through our ventilation systems.

Contactless payment is possible at all cash desks and shops. Contactless payment is also possible in all stationary catering areas of Koelnmesse using the appropriate cards.

Admission to the fairgrounds is only permitted with mouth-and-nose protection. Our hostesses will provide visitors and exhibitors with a mouth-and-nose protection at the entrances if they do not have their own. Additional mouth-and-nose protection masks can be purchased in the Koelnmesse Shops on the exhibition grounds (as well as disinfectants). However, we recommend all exhibitors to equip themselves with these masks at their stands.

Trade fair events in times of corona are subject to the Corona Protection Ordinance. According to this regulation, it must be ensured that the minimum distances can be maintained on the exhibition grounds and at the exhibition stands. The organiser Reed Exhibitions Deutschland GmbH is responsible for ensuring compliance on the exhibition site and the stand operator is also responsible for compliance on the stand. Official inspections may be necessary. In the event of overcrowding of exhibition stands, Reed Exhibitions GmbH or one of its responsible service providers will ask the respective stand operator to limit or regulate the number of people on the stand accordingly. In the event of non-compliance despite advice and requests, further measures may be necessary up to the closure of the stand.  

Yes, all exhibitors, visitors, service providers, Koelnmesse employees, Reed Exhibitions Deutschland GmbH and other partners will receive a personalised ticket or admission pass as part of the registration process. In principle, every person is already obliged to carry a document proving their identity (e.g. identity card, passport). If necessary, this can be used to compare the personalised ticket and the person.

The Corona Protection Ordinance provides for a general obligation to wear mouth and nose protection at trade fairs. Mouth and nose protectors can be removed at seating positions (e.g. at the exhibition stand or in the catering trade or outdoors, provided that minimum distances are observed).
According to current medical assessment, full or partial face shields are not a substitute for mouth and nose protectors, as aerosols are only partially retained. Visibility visors are therefore only permitted in tested individual cases (e.g. in the case of demonstrable health problems of the wearer in the case of mouth-nose protection or product presentations that require regular removal and application of the mouth-nose protection on a permanent basis).

It cannot be assumed that the current trade fair will be cancelled. The first step would be a traceability check of the contact points. At FIBO, the regulations on spacing and the duty to protect the mouth and nose apply, so if the regulations are complied with, first-degree contact persons according to RKI criteria are not to be expected.

Conferences, workshops and lectures are an essential part of FIBO and will also be offered in 2021. For the protection of all participants we will adjust the seating and number of seats. We will not offer standing room and will determine separate entrances and exits as far as necessary. Conferences, workshops and lectures will take place on the designated and designed areas in the halls, as well as in separate rooms within the congress centres.

 

No, Reed Exhibitions GmbH does not measure the temperature of exhibitors or visitors at the entrance. The general rule of the Corona Protection Ordinance applies, i.e. that it is not permitted to enter the exhibition grounds with relevant symptoms of illness (in particular symptoms of colds, diarrhoea, bad taste). This will be indicated at the entrances and during the online ticketing process.

The general rule of the Corona Protection Ordinance applies, i.e. that it is not permitted to enter the exhibition grounds with relevant symptoms of illness (in particular cold symptoms, diarrhoea, lack of taste). This is indicated at the entrances.

Qualified medical care will be available on site during the entire duration of FIBO.

Our partner, Koelnmesse, is currently in intensive talks to establish a rapid test facility. Due to the fact that clarification points are still open throughout Germany, we are currently unable to provide any further information here. If we have any further information, you can find it here.

Meeting rooms may be set up. As far as seating is concerned, care must be taken to ensure that either the generally applicable distance regulations (1.5m) are observed when sitting or to different seating groups. Alternatively, screens (e.g. screens on tables or screens between tables) can be used if the distances are to be reduced (dimensions: above head height when sitting or standing at standing tables). The meeting rooms must not be closed at the top if they are also closed at the sides to ensure adequate ventilation.

The number of people allowed depends on the size of the stand and the individual furnishings of the stand. It is therefore not possible to make a general statement without further ado and is essentially dependent on the freely accessible stand area (view of the stand from above) and the number of available seats in the case of supplementary seats/meeting places. The maximum number of persons can be calculated roughly on the basis of 1 person per 4 sqm of freely accessible area. Additional seating (e.g. at conference tables) may be available. However, this flat-rate approach may be higher in individual cases due to additional measures (e.g. screening between seats). Please note that the maximum number of persons on the stand must be regulated by appropriate measures.

The usual minimum distance regulations apply to persons on the stand. According to these regulations, it must be ensured that a minimum distance of 1.50 m between persons can be maintained. By taking additional measures (e.g. use of shields such as Plexiglas panels at seats of sufficient height/width), the distances can be reduced to a minimum.

There are no objections to the exchange of business cards, as only two different people are affected. This applies as long as the stand personnel observe regular hand hygiene (e.g. regular hand washing) and visitors are offered disinfection facilities at the stand.

For the protection of all trade show participants, there is an obligation to wear masks at FIBO for all persons. Mouth and nose protection can be taken off at seating areas (e.g. at exhibition stands or in the catering trade) or on the outdoor grounds, as long as the rules governing distances from different and unrelated persons (groups) are observed. At the entrance areas, our hostesses will provide visitors and exhibitors with mouth and nose protection if none is available. Furthermore, there is the possibility to purchase additional masks (as well as disinfectants) in the Koelnmesse shops on the exhibition grounds. However, we recommend all exhibitors to equip themselves with these masks at their stands.

Both packaged and unpackaged samples may be distributed. Self-service (e.g. from a tray with several samples) is not permitted, not even in the case of packed samples.

There will be Meet & Greats at FIBO. The designated areas will be designed in accordance with the Corona Protection Regulation.

Hygiene FAQ for exhibitors

All exhibition halls of Koelnmesse are equipped with modern ventilation systems. The supply air is supplied fresh from outside in a duct system that is separate from the exhaust air. The used exhaust air is discharged separately to the outside, so that aerosols cannot spread through our ventilation systems.

Contactless payment is possible at all cash desks and shops. Contactless payment is also possible in all stationary catering areas of Koelnmesse with the corresponding cards.

Admission to the exhibition grounds is only permitted with mouth-and-nose protection! Please note this in advance of your FIBO participation. Mouth and nose protection masks and disinfectants can be purchased in the Koelnmesse Shops on the trade fair grounds for a fee. We recommend that all exhibitors provide themselves with sufficient quantities of mouth-and-nose protection masks and disinfectants to avoid possible bottlenecks.

The obligation to comply with this is the responsibility of the organiser/terrain operator in the publicly accessible areas of the exhibition grounds and the stand operator at the exhibition stand. In the event of non-compliance with the generally applicable regulations of the CoronaSchVO, the organiser (or a service provider commissioned by the organiser) will take appropriate measures for the publicly accessible areas, or will ask the respective stand operator to ensure compliance with the regulations of the CoronaSchVO. In the event of non-compliance, the Organiser reserves the right to take further measures, which may lead to the closure of the stand area if necessary. In addition, official controls are to be expected.  

The documents relating to the hygiene and protection concept of the respective stand areas, as well as evidence of the BMAS (Berufsgenossenschaften, employers' liability insurance associations) occupational health and safety standards must be kept available. The stand operator and/or the client must instruct the stand construction and/or assembly and dismantling personnel accordingly. Instruction templates are available from the respective responsible accident insurance institution (professional association), usually on their websites. The documentation of instructions is to be kept by the respective employer and presented at (official) inspections. In the event of non-compliance, the local health authority may order the stand area to be closed.

During the assembly/disassembly phase, the general requirements of occupational health and safety apply.
The usual obligations to carry out a risk assessment in accordance with the Occupational Health and Safety Act and the general obligations to provide instruction also apply here. General measures during assembly/disassembly include the provision of disinfectants and the obligation to wear mouth and nose protection if the minimum distances cannot be maintained during the work. More detailed information can be found on the website of the Federal Institute for Occupational Safety and Health (www.baua.de; SARS-CoV-2 Occupational Safety and Health Rules). In general, stand constructors are also required to register in advance or on arrival at the exhibition centre. Reed Exhibitions Deutschland GmbH or a service provider commissioned by it will provide a system for this purpose. Entry and exit to and from the exhibition site will be controlled in order to guarantee the traceability required by the authorities. Independently of and in addition to this - for reasons of occupational health and safety - each stand constructor is obliged to be able to provide the presence for the purpose of traceability (persons, attendance times, accessibility).

No, Reed Exhibitions Deutschland GmbH has no plans to do so. The number of persons permitted on the exhibition site (total capacity) was determined in advance in accordance with the CoronaSchVO and approved by the authorities.
Suitable measures have already been taken during the planning of the event (e.g. adjustment of aisle widths) to meet the requirements for the required minimum distance. In this context, it should also be taken into account that information booths, seating groups and/or presentations directly in the aisle are only possible to a limited extent and should therefore be moved into the stand by the required minimum distance.

 

Yes, all exhibitors, visitors, service providers, Koelnmesse employees, other partners and employees of Reed Exhibitions Deutschland GmbH will receive a personalised ticket or access authorisation as part of a full registration. If necessary, the ticket or access authorisation will be compared with an official identification document when entering the exhibition grounds and/or the event.

During assembly and dismantling, checks will only be carried out at the access roads to the site. During the trade fair there will be checks on entering and exiting the grounds (entrances, exhibitor entrances to the halls).
Irrespective of this, random checks of tickets or access authorisation with an official identification document will be carried out throughout the entire site.

The CoronaSchutzVO provides for the general obligation to wear a mouth and nose protector at trade fairs.
Under certain conditions, the mouth-and-nose protector can be removed at seating positions (e.g. at the exhibition stand or in the catering trade or outdoors), provided that the required minimum distances are observed or equivalent measures are taken to achieve the protection objective of maintaining distance. According to current medical assessment, full or partial face shields are not a substitute for mouth and nose protection, as aerosols are only partially retained. Visibility visors are therefore only permitted in tested individual cases (e.g. in the case of demonstrable health problems of the wearer in the case of mouth-nose protection or product presentations that require regular removal and application of the mouth-nose protection on a permanent basis).

The general regulation of the CoronaSchVO applies, i.e. that entering the exhibition grounds with relevant symptoms of illness (in particular cold symptoms, diarrhoea, lack of taste) is not permitted. This is pointed out at the entrances and during the online ticketing process.

If a suspected case or cold symptoms occur, the medical centre on the premises must be contacted immediately. Qualified medical care is available there. Please note that such cases must be reported. If a suspected case of corona is confirmed there, it will be passed on to the nearest hospital to check the suspicion (testing). If this is confirmed, the contact points would be traced in cooperation with the public health department.

No, Reed Exhibitions Deutschland GmbH does not carry out temperature screening of exhibitors or visitors at the entrance.The general regulation of the CoronaSchVO applies, i.e. that entering the exhibition grounds with relevant symptoms (in particular cold symptoms, coughing, diarrhoea, lack of taste) is not permitted. This will be indicated in the entrances and during the online ticketing process.

Qualified medical care will be available on site at the medical centre during the trade fair.

Our partner, Koelnmesse, is currently in intensive discussions about establishing a rapid test facility. However, due to the fact that there are still open points of clarification throughout Germany, we are not able to make a more precise statement here at the moment. In the event of a suspected case, a test would therefore be initiated via a hospital by the medical personnel responsible on site.

In order to maintain the necessary minimum distance of 1.5 m and to implement the recommendations and specifications for stand construction, we recommend a minimum stand size of currently at least 16 m². The FIBO Sales Team will be happy to advise you on the selection of a suitable stand.

There is no obligation to do so, but ideally the stand area should be designed as open as possible, so that superstructures and installations on the stand are minimised, thus maximising the freely accessible area for visitors. If necessary, plan separate entrances and exits and/or targeted routing to avoid "unnecessary encounters" in confined areas of the stand.

Queues should be avoided, as the aisles are usually purely movement areas and have been adapted by the organiser during the planning phase. It is therefore also recommended that high traffic areas, such as counters or stages, are moved into the stand. Accompanying measures (e.g. appointments with customers) can also be used as a supplement.
Should queues nevertheless be observed in the aisles, which lead to restrictions on movement, Reed Exhibtion Deutschland GmbH or a service provider commissioned by Reed Exhibtion Deutschland GmbH will take regulatory action if necessary.

Around your exhibits, the open spaces must be adjusted so that the minimum distance of 1.50 m can be maintained.
The exhibits should not be placed directly at the edge of the stand towards the aisle to prevent interested visitors from standing still in the aisle. Here too, it is advisable to move the exhibits 1.50 m from the aisle into the stand.

Showcases with products and/or exhibits should be moved 1.50 m from the aisle into the stand.

Meeting rooms may be furnished normally. With regard to seating, care must be taken to ensure that either the generally applicable minimum distance of 1.50 m can be maintained when sitting. Alternatively, screens, such as screens on tables or screens between tables, can be used if the minimum distance cannot be maintained. The elements must be provided from approx. 50 cm to above head height (approx. 2.50 m). The meeting rooms must not be closed at the top to ensure adequate ventilation. Textile ceiling elements are also not permitted.

If the distance between people at the info counter is regularly less than 1.50 m, plexiglass panels should be installed. Alternatively, the info counter can also be designed with sufficient depth.

In the case of seating groups, care must be taken to ensure that either the generally applicable minimum distance of 1.50 m is maintained when sitting or to different seating groups. Alternatively, screens, such as screens on tables or screens between tables, can be used if the minimum distance cannot be maintained. The elements must be provided from approx. 50 cm to above head height (approx. 2.50 m).

The number of persons allowed depends on the size of the stand and the individual furnishings of the stand and the resulting freely accessible area of the stand. It is therefore difficult to make a general statement without considering the exact stand concept. In essence, the freely accessible stand area is decisive for the calculation and the number of available seats for supplementary seats/meeting places. For the calculation of the maximum number of persons, 1 person per 4 m² of freely accessible space can be roughly assumed in the first instance. Please note that the maximum number of persons on the stand must be regulated by appropriate measures.

The usual minimum distance regulations apply to persons on the stand. According to these regulations, it must be ensured that a minimum distance of 1.50 m between persons can be maintained everywhere. These distances can be reduced by additional measures which guarantee the protection objective of maintaining the distance (e.g. use of shielding such as Plexiglas panels at seats of sufficient height/width).

Yes, product demonstrations can be carried out in front of larger groups if the currently valid distance and hygiene regulations are observed.

The same regulations apply as for business premises. Since regular disinfection of e.g. exhibited equipment or products of any kind cannot be ensured, personal hygiene plays a special role. For this reason, disinfection facilities must be provided for visitors at exhibition stands. For wipeable surfaces and surfaces that are regularly touched, regular cleaning (e.g. once or twice an hour) is also recommended. At conference tables or tables with food distribution after the groups of people have changed.

We recommend that you clean particularly contact-intensive surfaces (e.g. conference tables, tables with food/beverage dispensers) at high frequency (after each use). Less stressed and wipeable surfaces can be cleaned at lower frequency (e.g. one to two hourly cleaning). Personal hygiene plays a special role here. For this reason, disinfection facilities for visitors and stand personnel must be provided at the exhibition stands.

We recommend that brochures be handed out by stand personnel and that they not be taken out on their own, as this would create too many contact points. Give-aways should also be actively distributed by stand personnel and not be made available in chutes to avoid putting back products that have already been touched several times.

It is possible to hand them out via the stand personnel. A supplementary alternative could be, for example, QR codes which can be scanned without contact and offer the possibility of downloading files.

There are no objections to the exchange of business cards, as only two different people are affected. This applies as long as the stand personnel observe regular hand hygiene (e.g. regular hand washing) and visitors are offered disinfection facilities at the stand.

The general hygiene requirements apply (distance regulation, mouth-nose protection). In addition, visitors and stand personnel must be provided with facilities for hand disinfection (e.g. disinfectant dispensers). We recommend cleaning particularly contact-intensive and wipeable surfaces (e.g. conference tables, tables with food/beverage dispensers) at high frequency (e.g. after each use). Less stressed and wipeable surfaces can be cleaned at lower frequency (e.g. one to two hourly cleaning). Personal hygiene plays a special role here (disinfection possibilities for visitors and stand personnel at the exhibition stand).

For the protection of all trade show participants, everyone at FIBO is obliged to wear a mouth-and-nose mask.
The mouth-and-nose protector can be taken off at seating areas (e.g. at conference tables on exhibition stands or in the catering trade) or in the outdoor area, as long as the distance regulations to different and unrelated persons (groups) are observed. If it is not possible to guarantee the required minimum distance, the groups of persons must be registered and the visits documented. Mouth and nose protection masks can be purchased for a fee (as well as disinfectants) in the Koelnmesse Shops on the exhibition grounds. However, we recommend that all exhibitors provide themselves with sufficient masks and disinfectants.

Yes, iPads may be used. In this context, we recommend that hand disinfectants be made mandatory before and after use. In addition, the iPad should be disinfected at regular intervals.

A communal cloakroom is possible. SARS-CoV-2 viruses are primarily transmitted via the respiratory tract. Transmission by smear infection via surfaces that have recently been contaminated with viruses is theoretically possible. However, there is currently no strong evidence that the virus is transmitted by contact with contaminated objects or via contaminated surfaces, which would have led to subsequent human infections. In the retail trade for clothing goods there are therefore no separate regulations for the goods on display and tried on. It should be noted that when trying on a dress.

Irrespective of the regulations listed below on infection protection, the regulations on food hygiene and food safety must be observed. Catering areas and kitchens must be planned in accordance with the applicable CoronaSchVO of the State of NRW for the catering industry. Tasting sessions at the exhibition stand are permitted and can be held either as part of a meeting at a table or as a sampling session at the information counter in compliance with the hygiene regulations.
The products must be handed out by stand personnel in compliance with all hygiene regulations. Both packaged and unpackaged taste samples may be handed out. Self-service (e.g. from a tray with several samples) is not permitted, not even in the case of packaged samples. In this context, please also take into account the hygiene requirements on the table surfaces (regular wiping after changing guests).

Yes, glasses and "loose" coffee may be served. However, please note that staff should wash/disinfect their hands regularly.

Both packaged and unpackaged samples may be distributed. Self-service (e.g. from a tray with several samples) is not permitted, not even in the case of packaged samples.

Irrespective of the regulations listed below on infection protection, the regulations on food hygiene and food safety must be observed. Catering areas and kitchens must be planned in accordance with the applicable CoronaSchVO of the state of NRW for the catering industry. The operation of show kitchens is permitted if the cooking/preparation takes place behind a spit guard. The prepared food may be handed out by stand personnel to visitors to the show. The products must be handed out by stand personnel in compliance with all hygiene regulations. Both packaged and unpackaged samples of taste may be handed out. Self-service (e.g. from a tray containing several samples) is not permitted, not even in the case of packaged samples.

Do you have any questions or need help?

Please contact us! We will be pleased to help.

Customer Service

+49 211 90191-400 (visitors)

+49 211 90191-405 (exhibitors)

csc@reedexpo.de

Service times:

Monday - Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 3:30 pm